FaQ

Okey, this is for my Muslim's Customer :)

Firstly, How would we know that it is not made of pig skin lining ?

Ok, this is how we work with factory. Every time when factory send us the new arrivals notice, they did indicate clearly on the material section whether it is made of leather, pig skin leather, PU leather, Cow leather & etc.

I personally have found few types of shoes which tagged with "Pig Skin Lining" but all those shoes I never uploaded it to our gallery.

Secondly, we have checked with factory why 3 dots still appears on the shoes ? Why ?

They told us that those are manmade leather. They are trying to make these artificial pig skins look more ‘genuine’. Simply because genuine pig skin leather raw material is very expensive. The genuine pig skin shoe would have cost over RM 200++ !!

Also, the way of arranging during production affected the outlook of shoes. Using PVC and Plastic material during production will create the 3dots looks as well.

The conclusion is we can boldly say that according to the information given by our factory -- Our shoes are NOT made of pig skin.

However, we understand that some of our Muslim’s customers still worry those are made of pig skin.

As we said earlier, we really are not the scholar of pig skin lining. We cannot check on science lab whether it’s pig skin lining or not. We are selling according to the information given by factory.

Therefore, to be fair to both Vn's Boutique and Muslim’s customers, we feel it’s better that if you are sensitive on the Pig Skin Lining issue, with NO OFFEND, please DO NOT place order with us.

Of course we too would like to have more sales, but to create misunderstanding and to be crown with A NON-HONEST online boutique, I think this will be the best way :D



Frequently Asked Questions



- Where is Vn's Boutique based ?
we based on online business only.



- Is Vn's Boutique trustworthy ?
We want to establish a long term trust and credibility with our customers.



- What are the qualities of Vn's Boutique products ?
Quality is one of the major concerns for most of the online shoppers and Vn's Boutique are committed to deliver products which meet our customer requirement.

Therefore for all fashion ladies apparel and accessories, we do pre-inspection on all items before shipping it out.


- Where do you get your products from ?
Currently for latest fashion ladies apparel and accessories, we imported directly from Hong Kong, Korea, Japan and Taiwan factory.



- When does the items will receive to me ?
Due to the factory imported from Overseas, the shipping will takes round 1 - 2weeks. Depands on customers location.



- How does the measurements of dresses works ?
Please allow 1-inch discrepancies for the measurements stated.






- What is the currency used on my purchases ?
The $ / RM / MYR denotes to Malaysian Ringgit on this website. For international purchase, you may send in your payment via bank transfers in Malaysian Ringgit.


- Where do you deliver to ?
Anywhere in Malaysia. An international buyers need to check with us on delivery charges outside Malaysia. We cannot deliver to a PO Box address or APO/FPO addresses.



- Do u offer cash-on-delivery ?
No. We only accept Online Transfer and Cash Deposit.


- If I bank-in more than actual amount because using cash deposit machine, is it you will refund my money back ?
No. For Cash deposit machine, there are no refund for the balance, so please bank in the actual amount.



- Can I shop for family or friends if I live in another city or country ?
Yes, you can! Just specify the delivery address and recipient’s name and we will deliver it for you.
Works well as a surprise for that special someone!



- Can I request for special delivery dates ?
Yes of course. If you require delivery on a special date, just email/inbox us your transaction date, amount you have bank in and specify your special delivery dates.

Otherwise, we will send out your items once we receive your payment notification.




- What if I do not receive my items ?
You can track the items with a tracking number at our courier service website. All the details will provide to you once we have sent out your products.

Also, you can email/inbox us to assist you in checking the shipment status.